Jackson County



211info is a nonprofit that helps people navigate health and human services systems.
Here’s how it works: Anyone can dial 211 weekdays between  8am and 6 pm to reach a certified Community Information Specialist who will talk with them about what kinds of community resources they need. Maybe they are hungry, about to be evicted, worried about their toddler’s behavior, or in need of legal advice or employment resources—or perhaps the caller is a teacher or concerned neighbor who is seeking resource information for someone else.

211info Contacts for Providers

211info SO Family Article

211info Special Programs

Agency Update Tips

Database User Guide

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Community Works





HelpLine is Jackson County’s only 24-hour crisis hotline, and is almost entirely staffed by trained volunteers.  Our trained volunteers and staff listen with empathy, help problem solve, and provide contact information for local area resources to people in crisis.  HelpLine answers nearly 9,000 calls annually, and vary from callers asking for a listening ear to desperate pleas for help. HelpLine workers have access to a language line that allows them to speak to callers of many languages other than English.

HelpLine 541-779-4357

If you are interested in volunteering, please contact our Volunteer Coordinator at
(541) 779-2393 x 212, or go to the volunteer page for more information.

Working together to end homelessness

Homeless Management Information System Providers

  • Ashland Community Resource Ctr. (ACRC)
  • Columbia Care
  • Community Works
  • Hearts with a Mission
  • Maslow
  • OnTrack Rogue Valley
  • Rogue Valley Council of Governments
  • Rogue Valley Veterans and Community Outreach (RVVCO)
  • Salvation Army
  • Veterans Administration

Community Resource Presentation

Jackson County Mental Health

Mental Health Services in Jackson County

Oregon Department of Human Services

DHS Vision & Mission

  • Vision:Safety, health and independence for all Oregonians.
  • Mission: To help Oregonians in their own communities achieve wellbeing and independence through opportunities that protect, empower, respect choice and preserve dignity.

DHS Presentation

Southern Oregon Early Learning Services

SOELS does not provide direct services to children and families. Instead, we function as a  system-builder and bring together community leaders from early childhood education, health care, K-12 education, social services, private sector business, and parents to build strong partnerships to create effective and aligned programs that promote school readiness and family stability. SOELS invests early learning dollars into the region based upon these critical partner collaborations. In doing so, expertise and resources can be shared to strengthen regional services and supports,  avoid duplication, and provide a network of support so families with young children feel connected to the community they live in.

SOELS Community Resource Orientation Presentation


What is VROOM?
Vroom turns shared moments into brain building  moments. Whether it’s  mealtime,  bath time, or anytime in between, there are always ways to nurture our children’s growing minds.